We have created this privacy statement in order to demonstrate our firm and continued commitment to the privacy of personal information provided by those visiting and interacting with this web site. We hold the privacy of your personal information in the highest regard.
We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us, and to assist you in making informed decisions when using our web site. This policy will be continuously assessed against new technologies, business practices, and our customers’ needs.
We believe your business is your business only. Your privacy is important to you and to us. We will protect the information you share with us. To protect your privacy we follow security principles in accordance with world wide practices for customer privacy and data protection.
We do not and will not give, sell, share, or rent your personal information, i.e., name, email address, or any other information to anyone (please see legally compelled disclosure exceptions below).
The following discloses our information gathering and dissemination practices for this web site.
What Information Do We Collect?
When you visit this web site you may provide us with two types of information:• personal information you knowingly choose to disclose that is collected on an individual basis
• and web site use information collected on an aggregate basis as you and others browse our web site
We will ask you for information that personally identifies you(personal information) or allows us to contact you. Generally, this information is requested only when you register and create a membership to access our product download area, and/or subscribe to product updates or other in-house emailed information. The only personal information we will request from you, and only if you register and create a membership is:• name
• email address
We use your personal information for five primary purposes:• to provide you with access to restricted member areas
• to make the site easier for you to use by not having to enter information more than once
• to help you quickly find software, services, or information
• to help us create content most relevant to you
• to alert you to product upgrades, special offers, updated information, and other new services
Note:If you choose not to register or provide personal information, you will not be able to access the restricted member/download area.
Web Site Use Information
Similar to other commercial websites, our web site utilizes a standard technology called “cookies” (see explanation below, “What AreCookies?”) and web server log files to collect information about how our web site is used. Information gathered through cookies and webserver logs may include the date and time of visits, the pages viewed, time spent at our web site, and the web sites visited just before and just after our web site.
Credit Card Information
We do not store any credit card information on our web site or servers. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures since, at no time, do we possess your credit card information. We only provide connectivity to our secure payment processors: Paypal, Clickbank, or Authorize.net.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
How Do We Use the Information That You Provide to Us?
When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service, and announcements about new and exciting services that we offer. When you order from us, our 3rd party payment processors such as Paypal, Clickbank, or Authorize.net will ask for your credit card number and billing address. They use this information only to bill you for the product(s) you order at that time.
We occasionally hire other companies to provide limited services on our behalf, including programming, answering customer questions about products or services, sending email and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Broadly speaking, we use your personal information for the following purposes:• administering our business activities
• providing the products and services you requested
• to process your payment
• to monitor the use of our service
• for marketing and promotional efforts
• to improve our content and service offerings
• to customize our site’s content, layout, services
• for other lawful purposes
These uses improve our site and better tailor it to meet your needs. Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with parties except as required by law.
Occasionally, we may also use the information we collect to notify you about important changes to our web site, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided on the newsletter/email.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
How Do We Use Information We Collect from Cookies?
This helps us gather feedback to constantly improve our website and better serve our clients. Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the web pages you request) can be sent to you.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so:• If a governmental agency, or an attorney, subpoenas your private information, or makes a formal request for discovery pursuant to any legal action, or pending legal action.
• If our attorney requests such information relevant to a current or pending legal matter in which you are a potential or actual party or otherwise contributed in someway to the causation of the legal matter.
What About Other Web Sites Linked to Our web Site?
Our Commitment To Data Security
Please note that your information will be stored and processed on our web servers usually located in the United States. The laws on holding personal data in the United States may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We have taken strong measures to protect the security of your personal information. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
These security measures are in place to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.
You also have a significant role in protecting your information. No one can view, share, or edit your personal information without knowing your user name and password, so do not share with others.
This site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.
Surveys & Contests
From time-to-time our site requests information from users via surveys, polls, or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose requested information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
A Special Note About Children
Children are not eligible to use our services unsupervised and we ask that children (under the age of 14) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.
We adhere to the Children’s Privacy Act. You must be 14 years of age to join or use any of the recommended or linked sites. This site follow the guidelines, policies, and laws of the Federal Trade Commission (www.ftc.gov). We retain the right to refuse anyone membership in any of our sites. If we learn or have reason to believe that a User is underage according to the guidelines, policies and laws of the Federal Trade Commission, we will promptly revoke that User’s account and delete any personal information.
Acquisition or Changes in Ownership
In the event that the web site (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.
Electronic Product Registration
When you purchase and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you’ve already left with us (we call that information your personal profile). If you haven’t previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can click on Update Profile, and edit any of the Personal Information in your profile. If you haven’t already created a membership, we will ask you to do so. This ensures that only you can access your information.
As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification username, which helps us ensure that only you can access your profile.
When you register, you create your profile, your username and password. It is your passport to seamless travel across your member area, allowing you to download software without having to fill out registration forms with information you’ve already provided. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.
This web site (excluding linked sites) is controlled by Skeleton Star, Inc., from its offices within the state of Michigan, United States of America. By accessing this web site, you and Skeleton Star, Inc. agree that the statutes and laws of the state of Michigan, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this web site. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.